The app kicks me off of the internet for the second consecutive time after the doctor has made the connection. It's obvious that it is a problem and should have been addressed immediately, according to the user reviews. It has not been updated in over a year of use. Because I cannot tolerate this annoying app anymore, I am switching to other practices. It doesn't have a home screen.Ĭorrect the problem with sound output. The app store pictures did not match what I had downloaded. I ended up answering the phone and she was very friendly. It was not working so I tried to reinstall it. My provider could not hear me and the app worked fine until now. Instead, it throws me in a call and gives no other options or directions. He can also text me with any information I require. It would be great if it could add my doctor's phone number so that he knows when I am available. The current format is unacceptable to me.Īlthough it's not terrible, the app is extremely inconvenient and has very limited functionality. Selecting the date, month and year would be more sensible in an accessible format. It is absurd to have to scroll down from 1980 or up to your birthdate. It is also unacceptable that the app doesn't offer Chromebook support when it does not support Chrome OS.Īddition of one's birthday is a problem that needs to be fixed. The app is practically inoperable because of this.
The app does not keep my screen on call instead, I must constantly hit the power button to bring it back on. Video constantly broke audio sync and artifacting, ghosting images all were a problem. Disconcerting was the best way to describe it. Although my main provider has excellent network connectivity, you couldn't tell from yesterday's appointment that it was there. Although I'm not sure if this is something you can fault, audio and video quality were subpar. I experienced multiple screen shutdowns yesterday while I spoke to my provider. The fact this video messaging app does not have a way to make the screen stay awake was another issue. It's hard to give advice as I don't really know much about UI, so I can't really offer any suggestions. This app seems to have been created in a hurry. It seems that the app could use some improvement.
To complete the appointment, they had to contact my cell phone. Although the app claimed that the call was progressing and counting down the time left, neither one of us could actually see any other screen than the black screen. Even though I have internet access, it lost my video/sound feed once during an appointment with the doctor. It is a terrible problem with connectivity.
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